| Start Date: | 11/14/2015 | Start Time: | 1:00 PM |
| End Date: | 11/14/2015 | End Time: | 5:00 PM |
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Event Description
UX WORKSHOP SERIES: How To Interview Customers with Casey Malcolm
Drexel University
November 14, 2015
1PM - 5PM
Tickets & More Information: https://www.eventbrite.com/e/phillychi-workshops-2015-how-to-interview-customers-with-casey-malcolm-tickets-15869241328
Workshop Description
Does the very thought of interviewing customers make the introvert in you want to go screaming in the other direction? Are you the person that needs to help businesses better understand customers and their needs, but aren't yet confident in your abilities? If so, then this workshop is for you!
The purpose of this workshop is to introduce you to:
- Different types of interviews and when to use them
- Preparing and planning for interviews
- How to get the most out of interviews
- Making sense of interview findings
This is an introductory workshop designed for designers, developers, and others who will run or participate in research interviews with stakeholders, end users, and other business folks. This will be a relaxed and fun workshop, giving you plenty of opportunity to develop your interviewing and listening skills.
Instructor Bio
Casey is an independent Design Researcher with experience in customer research, experience strategy, user interface design, and usability testing. She has worked in interactive agencies and for several Fortune 500 companies across a variety of industries including aerospace, chemical engineering, financials, pharmaceuticals, insurance, and entertainment. Casey’s interests include experience design frameworks, emotional design, service design and co-creation.
About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at phillychi.org or follow along on Twitter at @PhillyCHI.
About Our Host Sponsor
The College of Computing & Informatics (CCI) serves as a central hub for multi-disciplinary computing and informatics activities by uniting the faculty, staff nd students from the iSchool, College of Information Science and Technology; the Department of Computer Science formerly housed within the College of Engineering; and the Department of Computing and Security Technology formerly housed in the Goodwin College of Professional Studies.
CCI also addresses a national demand for graduates in computing and data science. The College enrolled more than 2,200 students in its inaugural year. More than half of the students are undergraduates, with the number of undergraduates projected to grow by 15 percent annually to meet the persistent gap between computing degrees granted and the number of jobs in the field. Learn more at: www.drexel.edu/cci. |
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Location:
Drexel University |
Audience:
Undergraduate StudentsGraduate StudentsFacultyStaffAlumni |
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