Drexel University - Comprehensive, integrated academics enhanced by co-operative education, technology, and research opportunities. | Drexel University
Drexel University
Search events. View events.

All Categories

Click for help in using calendar displays. Print the contents of the current screen.
Display Format: 
Event Details
Notify me if this event changes.Add this event to my personal calendar.
Go Back
Service Excellence
Start Date: 1/18/2018Start Time: 1:00 PM
End Date: 1/18/2018End Time: 3:00 PM

Event Description

So many people think that exceptional customer service is something that only the person who answers the phone or the person behind the customer service desk needs to demonstrate. In actuality, most of us support or work with others in some capacity, and all of those people are our customers. We all need to understand what creates a quality customer service experience and provide that for all of our customers, whether they are students, community members, faculty, leaders or colleagues. This workshop will focus on some essential strategies and tools for providing an excellent customer service experience.

Register for this session in Career Pathway via DrexelOne.

Contact Information:
Name: Susan Hackett
Phone: 215-895-6127
Email: sth37@drexel.edu
service
Location:
Hagerty Library, Room L33
Audience:
  • Faculty
  • Staff

  • Display Month:

    Advanced Search (New Search)
    Date Range:
    Time Range:
    Category(s):
    Audience: 

    Special Features: 

    Keyword(s):
    Submit
    Select item(s) to Search



    Select item(s) to Search
    Select item(s) to Search
    Select item(s) to Search