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The Six B's: Being the Best at Customer Service
Start Date: 4/21/2015Start Time: 12:00 PM
End Date: 4/21/2015End Time: 1:30 PM

Event Description
Remember your very best customer service experience? Learn how they provided that exceptional service and how you can provide this level of service also. This 90 minute workshop will offer you six principles on providing an outstanding customer service experience. Learn how you can make a difference every single day!
Contact Information:
Name: Susan Hackett
Phone: 215-895-6127
Email: sth37@drexel.edu
Location:
Hill Seminar/Conference Room/Lebow Engineering Center/Room 240
Audience:
  • Faculty
  • Staff

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